All the carpets imported are handmade and hand-knotted and are of a distinctive high quality. We do not sell machine-made products or imitations, because we take pride in the quality of our products and customer service. Marco Polo as a store believes customer satisfaction is not mainly about doing business with clients. It is also about educating and offering advice to customers about the products they are interested in. Our trade in business goes as far as viewing a customer’s house to offer free advice on what type of carpets are ideal to purchase, taking into account the design of the house. With the highly-informed personnel and after-sale service, you will feel the exclusivity of perfection and know that you are getting value for money spent.